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Testimonials

Supporting quotes from national representatives.

Caroline Lecko, Patient Safety Lead (Nutrition and Pressure Ulcers) - Patient Safety. National Patient Safety Agency

Caroline Lecko, Patient Safety Lead (Nutrition and Pressure Ulcers) - Patient Safety. National Patient Safety Agency

"The problem of undernutrition in the community is well documented yet the focus of much national attention has been on the acute sector. The Focus on Undernutrition service has demonstrated an inspirational approach to the recognition and management of the problem across the health economy of County Durham and Darlington. Improving the quality of care that individuals receive, improving outcomes and identifying cost savings is an essential element of today's healthcare environment and the Focus on Undernutrition demonstrates how this is possible when tackling undernutrition in the community."


Derek Johnson, Chair, National Association of Care Catering (NACC)

Derek Johnson, Chair, National Association of Care Catering (NACC)

"It is well documented that there are issues with under nutrition in the UK, however it is action that is needed. It is good to recognise good practice in addressing these issues and the Focus on Undernutrition Service is a prime example of this. Improving nutritional care is vital not only for the recipient, but also for the health and social care services who would have to address major issues if this doesn't take place."


Mike Stroud, Chair of BAPEN (British Association for Parenteral and Enteral Nutrition)

Mike Stroud, Chair of BAPEN (British Association for Parenteral and Enteral Nutrition)

“I’m delighted to hear about Focus on Undernutrition initiatives and gob smacked at what they have achieved. Focus on Undernutrition have done an incredible job and managed to involve everybody out in the community, from care home staff to the people managing healthcare in the region. I’m incredible impressed with that achievement and think it’s incredibly important that it is rolled out elsewhere”


Debbie Edwards, Nurse Advisor for NHS County Durham & Darlington

Debbie Edwards, Nurse Advisor for NHS County Durham & Darlington

"As Nurse Advisor for a Commissioning PCT, I have a remit for assuring quality of care so I welcomed the Chief Nursing Officer's High Impact Actions and saw them as a "toolbox" of best practice to improve the care provided tor patients. One of the HIAs is about keeping nourished getting better. We know that malnutrition is associated with poor recovery from illness and surgery, yet NICE (2006) found that only about 1/3 of patients were screened for malnutrition on admission to hospital. Subsequently, patients at risk of malnutrition are not recognised and referred for treatment .The Focus on Undernutrition work of Nutrition and Dietetics team is not only essential in terms of patient safety and timely in terms of QIPP but it is anyway, the right thing to do."


Sue Hawkins, Care Catering Services Manager, Dorset County Council
Sue Hawkins, Care Catering Services Manager, Dorset County Council

"The Focus on Undernutrition service under the leadership of Rachael Masters has shown what can be achieved by joint working. They are setting the standards that we would all aspire to"


Rick Wilson, Director of Nutrition and Dietetics, King's College Hospital
Rick Wilson, Director of Nutrition and Dietetics, King's College Hospital

"Focus on Undernutrition is an outstanding example of the appropriate delivery of nutritional care. As the population ages and the financial pressures on the NHS increase, this model of care provides an excellent example of the service doing the right thing, in the right place at the right time and in a sustainable, cost-effective manner."


Jackie Kay, Associate Director-Transforming Community Services

Jackie Kay, Associate Director-Transforming Community Services Programme Lead NHS County Durham and Darlington

"Focus on Undernutrition has paved the way in delivering an innovative programme of training and support to improve the quality of nutritional care for patients in care homes and in the community. The powerful impact that good nutritional care has on these patients is seen in improved outcomes where food plays a key role in both the maintenance of health as well as recovery from illness and disease. Along the way the team delivering Focus on undernutrition has received well earned respect and credibility in their field as well as strengthening key partnerships and joined up working across a range of health and other organizations"


Alison Smith, Nutrition Advisory Group for the Elderly

Linda Templey, Group Clinical Director - Care Closer to Home & Deputy Director of Nursing, County Durham & Darlington NHS Foundation Trust

Although small in numbers the Focus on Undernutrition team has brought huge benefits locally and nationally in driving forward our understanding of the effects of undernutrition, solutions about how to address this and ultimately delivering benefits to patients.This high achieving team are very proactive in what they do – ‘can’t do’ is not in their vocabulary! They constantly strive to deliver services more widely and are proactive in working in partnership with many agencies both locally and across the country. They are innovative in their approach with constant review of where they are and where they want to get to. Their success is demonstrated by constant excellent feedback, winning of national awards and also an excellent reputation locally with their fellow clinicians, local authorities and commissioners.


Alison Smith, Nutrition Advisory Group for the Elderly
Alison Smith, Nutrition Advisory Group for the Elderly. A specialist group of the British Dietetic Association

"I have keenly followed the work of Rachael and her Focus on Undernutrition team for at least the last 8 years and have been very pleased to work with Rachael on various projects over the last few years. The Focus on Undernutrition team is unique, focusing as it does on identifying and treating malnutrition in Care Homes across a wide geographical area and in sharing best practice and resources with other teams and individuals across the country. I frequently signpost other health care professionals to Rachael's work and resources and have found the Focus on Undernutrition version of the 'MUST' to be significantly quicker and easier for both nurses and carers to understand and complete correctly. I believe that Rachael and the Focus on Undernutrition team deliver a truly innovative service which helps to influence improved care for vulnerable older adults across the country."


Janice Barratt, Professional Lead Nutrition and Dietetic Service
Janice Barratt, Professional Lead Nutrition and Dietetic Service, County Durham and Darlington Community Health Service

"Focus on Undernutrition is a really important service. It helps to make sure that those working in care environments can make the best use of the food and drink that people recognise and enjoy to help prevent or treat the poor nutrition that can result from ill health. It is fitting that the service has been recognised nationally, and that locally the NHS has chosen to continue to support it".


Bernie Wallis, Assistant Dean, School of Health and Social Care, Teesside University
Bernie Wallis, Assistant Dean, School of Health and Social Care, Teesside University

“I first became involved with Focus on Undernutrition when the service approached the University for Academic Accreditation for their care home and community nurse training courses on how to identify and treat undernutrition. These courses were successfully accredited at 10 credits at higher education level 4 which is certificate level. I think the key focus of the partnership between the School of Health and Social Care at Teesside University and the Focus on Undernutrition service is to mainstream their work to raise nutritional standards, not only across County Durham and Darlington but the wider North East and beyond. In addition strengthening this element in the University based programmes for health and social care professionals. It’s about tackling and embedding undernutrition into the education, training and development of new staff throughout health and social care. We are very proud of our partnership with Focus on Undernutrition”.